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MetroPCS Bill Pay

MetroPCS Bill Pay

Accessing Your MetroPCS Account

When customers visit the official MetroPCS website [+], you will need to sign into your account. Enter your username and password and then navigate to the payment page. You can make a payment using Express Pay, online payment services or call the customer service department.

MetroPCS Bill Pay Details

MetroPCS does not offer contracts, so your bill will not reflect monthly charges. You are charged, based upon your prepaid plan. The charges on your bill reflect the previous month. If you have a past due balance, the charges are listed on your current bill.

How to Pay Your Bill

Customers have the opportunity to make a bill payment by visiting a local MetroPCS store, calling the customer service department, mailing payment or making a payment using the online form.

  • By phone: You can pay your MetroPCS bill by calling the customer service department at 1-888-863-8768. You are charged a nominal fee for making a bill payment over the phone.
  • By mail: Send your bill payment to the address listed in your monthly bill. If you do not have your bill, contact the customer service department for the address.
  • Online payments: You can sign up for online bill payment [+] after signing into your account. Navigate to the payment tab and sign up for service. You can make a one-time bill payment or sign up for recurring bill payments. An additional online service is through your financial institution. Sign up at your bank and the payment withdraws from your account on a specific date.

Types of Credit Cards Accepted by MetroPCS Bill Pay

When you pay your MetroPCS bill with a credit card, you can use your American Express, Discover, Visa or MasterCard.

Finding Help to Pay your MetroPCS Bill

Customers facing financial hardships will have difficulty receiving assistance from MetroPCS. The company does not offer assistance programs when customers cannot make a payment. The company does allow customers to sign up for Bill Float [+]. This service allows customers to take up to 30 days to pay a bill. In essence, Bill Float makes your bill payment and you repay Bill Float. Service charges and fees are associated with using Bill Float.

Penalties and Fees for Late MetroPCS Bill Payments

MetroPCS does not charge traditional penalties and fees when you fail to make a timely bill payment. The company terminates service for non-payment. Although the company does not make customers pay a penalty, you are required to pay past due balances prior to reconnecting your service.

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Rating: 3.2/5 (11 votes cast)
MetroPCS Bill Pay, 3.2 out of 5 based on 11 ratings

22 Comment(s) on MetroPCS Bill Pay

  1. Marsha Curland says:

    How can you charge a fee for over the phone payment when the online bill pay is not working properly?

  2. Cheap Oakley Knockoff Sunglasses says:

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  3. Randy says:

    No matter if some one searches for his required thing, thus he/she needs to be
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  4. Juanita Lancaster says:

    I can’t get on the website to pay my bill????

  5. Juanita says:

    Hola me pueden agregar internet en este numero por fa.

  6. Vladimyr Aldajuste says:

    Pay $70for my metropcs bill

  7. maxo simeus says:

    This time I am having so much trouble paying my phone bill online

  8. FRANKIE ROBERTS says:

    I HAVE TRY SO MANY TIME S TO PAY MY BILL I TRY TO SIGN IN STILL REJECK MY PASSWORD . I HAVE THE HARDEST TIME TO PAY MY BILL WHY. MY CELL IS 269 419 5681

  9. Festus Okhiria says:

    Metropcs sucks. They allow you pay your bill online a couple of times and next time you go online to pay, the ‘make payment’ button go grey, i.e. unresponsive. Ultimately you are forced to pay by phone or go to their agent and part with two or three more dollars. It seems dishonest to me.

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  10. frederick gorospe says:

    I cannot open the on line payment

  11. yd says:

    don’t understand why it wont ,let me make a expess payment , on line very upset about it

  12. vonda woods says:

    I paid my payment of $40.00 last nite 8/29,2014 at 7:20 pm…..still i have no service for phone. which i have received via text……where the hells my service? need i contact my BBB? By reading all the complaints on your ratings maybe the IN. attorney general will be better? I am not a happy camper right now.Your prompt attention to my service is appreciated. I can tell you this I will not be putting any more mins on this cell.

  13. henry roger says:

    what you want to force me to say

  14. henry roger says:

    say it yourself is the same

  15. ngozi obigbo says:

    I have been trying to pay through my phone but could not.I tried to pay online the same thing.If my phone is cut off due to none payment it means you you need me no more,and push me to find other providers.today is my third day of trying to make a payment .thank you.

  16. thomas Brown says:

    My Phone Has been rightfully so ,because I never received the bill in the mail .I also notice that when purchased a LG phone was missing my account number.tried paying by computer it didn’t recognize me.so could not pay with not to go with….any sugestions….Thomas j.Brown

  17. Michel D. Holmes says:

    It seems i cannot navigare through the credit card expiration date. Why is this. This is not the first time this has happened. Ive been a customer since 2005. What is the problem? Are you people trying to force me to pay a $3.00 service charge or what?????

  18. adrianne villasana says:

    How cAn i pay my bill with bank account

    • adrianne villasana says:

      Is there any way that i can pay my cell phone bill with a check account

  19. keith hatcher says:

    seems like every month it becomes more difficult to pay my bill on line–why so?

  20. lucia carannante says:

    i have the same problem sooooo hard to make a pyment.

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