Cobb EMC Bill Pay
Accessing Your Cobb EMC Account
If you need to access your account [+], you will need to sign in using your username and password. After you log into your account, you will navigate to your account services and select from one of the available payment options. You can make a payment 24 hours a day, 7 days a week.
Cobb EMC Bill Pay Details
When you receive your statement, you will notice the charges reflect your energy use from the previous month. You will also notice penalties and fees as well as your due date and contact information for the customer service department.
How to Pay Your Bill
- By phone: When your call the customer service department at 1-770-429-2100, you can make a payment using your credit card or your bank account.
- By mail: Customers can send your payment to the address listed on your statement. If you do not have your statement, you can send your payment to Cobb EMC P.O. Box 369 Marietta, GA 30061. You can also send your payment to one of the convenient payment centers [+]. When you send your payment, you will need to include your account number. Remember to send your payment a minimum of three (3) business days prior to the due date. If not, you may incur late payment fees.
- Online payments: Sign into your account if your want to make an online bill payment [+]. You can also use BillMatrix [+] to make an online bill payment.
Types of Credit Cards Accepted by Cobb EMC Bill Pay
Customers can use your Visa, MasterCard, American Express or Discover Card to pay your bill.
Finding Help to Pay your Cobb EMC Bill
If you need assistance paying your bill, you will need to contact the customer service department to discuss your options. Cobb EMC offers several payment assistance programs [+], including, payment plans, LiHEAP [+] as well as contact information for local agencies such as the Heating Energy Assistance Team and the United Way.
Penalties and Fees for Late Cobb EMC Bill Payments
The website lists several penalties and fees, but does not disclose the amount of the fees. The charges include late payment fees, connection fees, reconnection fees as well as security deposits. You will need to contact the customer service department to discuss the amount of the fees.