City Of Houston Water Bill Pay

Accessing Your City of Houston Water Account

City of Houston Water is a utility company that provides clean drinking water and wastewater processing for the people of Houston. In addition to typical water company duties, the company also works to maintain streets, storm water drains, traffic signs and street lighting. With more than two million people in the city, City of Houston bill pay generates revenue in excess of $600 million every year.

City of Houston Water Bill Pay Details

Water bills from the City of Houston Water department are sent the month after use. This means you are charged for actual usage rather than projected usage.

How to Pay Your Bill

By phone: Call 1-713-371-1265 to for City of Houston bill pay by phone. The number allows customers to make a payment 24/7.
By mail: If you would rather write a check and send your payment by mail, address your City of Houston Water bill pay to:

City of Houston Water P.O. Box 1560 Houston, TX 77251

Overnight Payments

City of Houston Water 4200 Leeland Houston, TX 77023

For customers who want to contact City of Houston bill pay for reasons other than submitting a bill payment, write to the correspondence address at:

City of Houston Water P.O. Box 4863 Houston, TX 77210

Online payments: You can choose to log in to your account from the front page of the website ^[+] or use the QuickPay option ^[+].

Types of Credit Cards Accepted by City of Houston Water Bill Pay

City of Houston Water bill pay accepts Visa, Mastercard and Discover. You will be charged a fee by JPMorgan Chase Bank for processing your credit card payment.

Finding Help to Pay your City of Houston Water Bill

There are two programs in place to help with your City of Houston Water bill pay – high bill assistance ^[+] and W.A.T.E.R fund ^[+]. Applications are available for the W.A.T.E.R. fund online ^[+].

Penalties and Fees for Late City of Houston Water Bill Payments

Fees associated with your City of Houston bill pay include deposits and restoration fees if your service is disconnected.

Deposits: $300 with no identification, $200 with one form of identification and $100 if all requested forms of identification are provided.
Restoration Fees: $31.70 if service cutoff for non-payment, $58.87 for first offense – illegal restoration, $80.29 for second offense – illegal restoration and $246.21 for third offense – illegal restoration.