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Xcel Energy Bill Pay

Accessing Your Xcel Energy Account

Xcel Energy is a company that provides energy to customers in Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin. Due to the vast sprawl of the company, some bill pay options will vary by state. We’ve provided information from the official website [+] that pertains to all states.

Xcel Energy Bill Pay Details

Xcel Energy bill pay statements are sent out at the end of the billing period. Customers are expected to pay the bill – for the previous month’s usage – by the due date listed on the bill. Most companies offer from 15 to 30 days to pay your bill, but check the due date on your bill to be certain you pay on time.

How to Pay Your Bill

  • By phone: You can call 1-800-895-4999 to pay your Xcel Energy bill pay statement by phone. You will need a checking or savings account to make payment. The automated system will ask for the routing number and account number. Credit cards are not taken by phone at this time.
  • By mail: All Xcel Energy bill pay statements come with a return address where your bill payment should be sent. If you no longer have your bill and you need to send payment, address your payment to:

Xcel Energy P.O. Box 9477 Minneapolis, MN 55484

  • Online payments: BillMatrix [+] is the online payment processor for credit card and debit card payments. You are charged a $3.45 fee. The fee is paid to BillMatrix, not Xcel Energy. Texas customers cannot pay with a credit card at this time. You can also process check payments through MyCheckFree [+] online.

Types of Credit Cards Accepted by Xcel Energy Bill Pay

BillMatrix accepts Visa, Mastercard, Discover and American Express. The company also allows for debit card and some ATM payments.

Finding Help to Pay your Xcel Energy Bill

There is a long list of payment assistance options for Xcel Energy customers. The company attempts to help customers reduce energy costs through weatherization as a first line of defense against high energy bills. You do not have to be behind on your bill to request weatherization assistance. Minnesota and Colorado offer state-based energy assistance programs. HeatShare is a program from the Salvation Army.

Penalties and Fees for Late Xcel Energy Bill Payments

The penalties and fees for Xcel Energy bill pay will differ between states. Contact the customer service department at 1-800-895-4999 to inquire about fees.

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