Severn Trent Bill Pay
Accessing Your Severn Trent Account
If you need to access your account [+], you will need to sign in using your username and password. After you log into your account, you can visit the payment page and select from one of the available payment options. You can pay your bill using third-party payment centers [+], online payments, payments by phone or mailed payments.
Severn Trent Bill Pay Details
When you receive your statement, you will notice the charges reflect your water use from the previous month. if you have incurred penalties or fees, the charges are listed on a separate line in your statement. Your bill also includes your due date and contact information for the customer service department.
How to Pay Your Bill
- By phone: When you can the customer service department at 0845-604-0785, you can make a one-time bill payment.
- By mail: You have the opportunity to send your payment to the address listed on your statement. if you do not have your statement, you will need to send your payment to Severn Trent 2 St John’s St, Coventry CV1 2LZ, United Kingdom. When you send your payment, you will need to send payment prior to the due date in order to avoid a late payment charge.
- Online payments: You will need to log into your account in order to make an online bill payment [+]. When you access the online bill payment system, you can make a one-time bill payment or set-up recurring bill payments.
Types of Credit Cards Accepted by Severn Trent Bill Pay
When you make a payment, you can use your Visa, MasterCard, American Express or your Discover Card.
Finding Help to Pay your Severn Trent Bill
If you need assistance paying your bill, contact the customer service department to discuss your options. The customer service department offers payment plans, extended due dates as well as WateSure. This program assists qualified low-income customers pay your bill.
Penalties and Fees for Late Severn Trent Bill Payments
Severn Water assesses penalties and fees [+]. The fees listed on the website include a £4 returned payment fee and a security deposit.