San Diego Water Bill Pay
Accessing Your San Diego Water Account
Customers wanting to access your account [+] will need to log into your account using your username and password. After you log into your account, you will need to navigate to the payment options page. You will notice the available payment options, including online payments, mail-in payments and phone payments. Select from one of the avail bale options and make your payment.
San Diego Water Bill Pay Details
When you receive your statement, you will notice the charges reflect your water use from the previous month. Your bill also includes your due date, contact information for the customer service department as well as any applicable penalties and fees.
How to Pay Your Bill
- By phone: Customers can call the customer service department at 1-858-522-6600 to make a payment. When you make a payment by phone, you will need to provide the customer service department with your account number.
- By mail: Customers will need to send your payment to the address listed on your statement. If you do not have your statement, you can send your payment to City of San Diego Public Utilities Department Customer Care Center P.O. Box 129020 San Diego, CA 92112-9020. When you send your payment, you will need to include your account number. Remember to send your payment a minimum of three (3) business days prior to the due date in order to avoid late payment charges.
- Online payments: Log into your account in order to make an online bill payment [+]. When you make an online bill payment, you can set up recurring bill payments or make a one-time bill payment.
Types of Credit Cards Accepted by San Diego Water Bill Pay
When you pay your San Diego Water bill, you have the ability to use your MasterCard, Visa, American Express or your Discover Card.
Finding Help to Pay your San Diego Water Bill
When customers need assistance paying your bill, you will need to contact the customer service department to discuss your options. The department offers deferred bill payments and payment extensions.
Penalties and Fees for Late San Diego Water Bill Payments
When you sign-up for services, you will need to read the terms and conditions. Within the terms and conditions, you will learn about the rates and fees [+] assessed by San Diego Water. The fees include security deposits, a returned check fee of $25, a non-payment fee of $30 and a connection fee of $25.