National Grid Bill Pay

National Grid Bill Pay

Accessing Your National Grid Account

Customers wanting to access your National Grid bill, will need to sign into your account [+]. Select the service you receive, your user id and your password. After selecting “sign in”, you can access your account. When you reach your account, you have the opportunity to review the available bill payment options as well as payment assistance programs.

National Grid Bill Pay Details

Customers will pay your National Grid bill on a monthly basis. The charges listed on your bill are for the previous month. All applicable fees and penalties are also listed on your monthly bill.

How to Pay Your Bill

• By phone: Customers paying your monthly bill by phone can call 1-888-849-4310. When you make a payment by phone, you will incur a $2.25 fee.
• By mail: Customers can send your bill to the address listed in your bill or send your payments to the corporate headquarters.
• Online payments: Customers making an online bill payment can set-up their account for recurring payments or make a one-time bill payment. If you make an online bill payment, you will incur a $2.25 processing fee.

Types of Credit Cards Accepted by National Grid Bill Pay

The types of credit cards accepted by National grid include Visa, MasterCard, Discover and American Express.

Finding Help to Pay your National Grid Bill

In the event you are facing financial hardships, you can reach out to the customer service department for payment assistance. The company offers programs, including LiHEAP [+], budget plans, as well as payment assistance plans. The payment assistance plans allows customers with a fixed income to make monthly payments of their past due bill. In order to qualify for a budget plan, your account must have a zero balance.

Penalties and Fees for Late National Grid Bill Payments

National Grid charges several fees and penalties if your make a late bill payment. If you make a late bill payment, you are charged an additional 1.5% of the past due balance. This charge occurs monthly, until your past due balance is paid. If you make a bill payment by check and the check is deemed worthless, you are charged the amount of the check as well as an additional $10. In the event your service is terminated, you incur a fee to reconnect your service.

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