Brighthouse Bill Pay
Accessing Your Brighthouse Account
Customers wanting access to your account [+] will need to log in using your username and password. After you log into your account, you will then need to select “My Services” and locate the available payment options. You can make your payment by phone, online or mail-in. Customers can make a bill payment 24 hours a day, 7 days a week.
Brighthouse Bill Pay Details
When you receive your bill, you will notice the charges reflect your use from the previous month. Your statement also includes contact information for the customer service department, your due date and an explanation of penalties and fees.
How to Pay Your Bill
- By phone: When you call the customer service department 1-866-876-1872, you can make a payment. You can either speak with a customer service agent or make an automated payment.
- By mail: Send your payment to the address listed on your statement or send your payment to one of the payment centers [+]. When you send your payment, you will need to include your account information. Do not send cash as a payment. Remember, to send your payment a minimum of five (5) days prior to the due date to avoid late payment charges and ensure proper crediting of your account.
- Online payments: Sign into your account in order to make an online bill payment [+]. You can make a one-time bill payment or set up you account on recurring bill payments.
Types of Credit Cards Accepted by Brighthouse Bill Pay
When you make your payment, you can use your Visa, MasterCard, American Express or Discover Card. You are not charged a convenience fee when using your credit card.
Finding Help to Pay your Brighthouse Bill
If you need assistance paying your bill, you will need to contact the customer service department [+]. The customer service department offers payment plans and extended due dates.
Penalties and Fees for Late Brighthouse Bill Payments
When your sign a contract with Brighthouse, you will notice the company charges several penalties and fees, including late payment fees, returned payment fees, connection and reconnection fees, as well as service charges and early termination fees. If you need detailed information relating to the penalties and fees, you will need to contact the customer service department.