ADT Bill Pay
Accessing Your ADT Account
Visit the official ADT website [+] to access your ADT account. Click the MyADT button at the top of the page and choose MyADT. Enter your email and password or click SignUp if this is the first time you have visited your account online. After logging in to your account you can make changes, pay your bill or contact customer service.
ADT Bill Pay Details
ADT bills come out on a monthly basis. The date on your statement – when the bill is due – is based on the date your service was activated.
How to Pay Your Bill
ADT bill pay is offered by phone, mail and online. You do not need to register for an account to pay your bill.
- By phone: Call 1-800-238-2727 to reach the customer care team at ADT. The customer care team can find your account, tell you the current balance and help you pay your bill over the phone. There is no mention of a convenience fee for phone payments.
- By mail: The mailing address for your bill payment is listed on your ADT bill. There are multiple addresses, based on your location. If you send your bill to an incorrect address (within ADT) your account will be credited, but there could be a delay that results in past due account fees.
- Online payments: You can pay your ADT bill from the MyAccount page [+] or you can choose the Express Pay [+] at the top of the page. Express Pay allows customers to find the bill based on account number and zip code. From there, customers can pay the bill online without having to register for an account or access their account online.
Types of Credit Cards Accepted by ADT Bill Pay
ADT bill pay accepts checks, Visa and Mastercard. There are no other credit cards listed, but American Express may be accepted.
Finding Help to Pay your ADT Bill
ADT does not offer assistance paying your security bill, but you can call customer service to speak with a representative about placing your overdue balance on a payment plan. The payment plan payment would be due in addition to the current monthly charges. ADT service contracts are three years in length.
Penalties and Fees for Late ADT Bill Payments
ADT charges a $99 service and installation fee and a $25 connection fee. Some special offers may reduce these fees or eliminate the fees all together. A complete list of the terms and conditions [+] of your 36-month contract is available online.