Santander Bill Pay
Accessing Your Santander Account
If you need to access your account [+], you will need to log into the website using your username and password. After you log into your account, you will need to visit your account management page and select from one of the available payment options. You can make a payment online, you can mail your payment or call the customer service department to make a payment by mail.
Santander Bill Pay Details
When you receive you Santander statement, you will notice the charges are reflective of your account, whether it is an auto loan, insurance or mortgage. You will also notice your account includes penalties charges as well as your due date and contact information for the customer service department.
How to Pay Your Bill
- By phone: Contact the customer service department at 1-888-222-4227 to pay your bill. You are assessed a $10.95 fee when paying your bill by phone.
- By mail: You can send your payment to the address listed on your statement or you can send your payment to Santander Consumer USA 1010 W. Mockingbird Lane, Suite 100 Dallas, TX 75247. Remember to include your account number when you send your payment. Acceptable forms of payment include checks and money orders.
- Online payments: Customers will need to log into your account in order to make an online bill payment [+]. You can set-up recurring bill payments or make a one-time bill payment.
Types of Credit Cards Accepted by Santander Bill Pay
When you make your payment, you can use your Visa, MasterCard, American Express or Discover Card.
Finding Help to Pay your Santander Bill
If you need help paying your Santander bill, you will need to contact the customer service department prior to your due date. The customer service department can offer payment plans or payment extensions.
Penalties and Fees for Late Santander Bill Payments
Santander assesses penalties and fees. The fees listed in the terms and conditions [+] will vary depending on the product. Typical penalties include late payment fees, interest charges and convenience fees. Contact the customer service department for a full list of penalties and fees associated with your account.